积极的客户服务 - 真正的合作伙伴关系

Leica Geosystems与客户享受的关系可以用一个词来定义：Partnership. True partnership is our commitment to you, and it includes a full circle of Active Customer Care support and services around the globe, anytime and anywhere.

作为您可靠合作伙伴的我们的工作是涵盖所有角度：

• 提供站点人员和熟练专家之间的快速简便沟通
• To keep you and your products up-to-date
• 了解问题并预测您的需求。

积极的客户服务is one of the most comprehensive service and support networks in the world. It allows us to stay close to you, our customer, working together to resolve issues and plan even better product solutions for the future. It is our commitment to your success.

Customer support
Leica Geosystems’ customers benefit from a worldwide support organisation that includes:

• 电话热线
• Web-based support
• 信息丰富的研讨会和网络广播
• 定制的培训课程
• Consulting services

您的人员从直接访问我们的支持专业人士网络中受益；获得他们自信和有效工作所需的专家建议。

技术服务
Leica Geosystemsoffers a wide range of technical services, all conducted by highly qualified technicians utilising professional tools. Several different levels of maintenance are available to choose from, depending on the product and usage. Service costs and downtime can be significantly reduced through periodic preventative maintenance, and you benefit from equipment that is always in optimal condition. The broad service offering includes certification services, repairs and product upgrades.

Powerful and dense network of service
79个国家 /地区的270个服务中心由Leica Geosystems或经过认证的本地分销合作伙伴运营，其技术人员受Leica Geosystems培训。所有服务中心都经常控制和重新认证，并使用相同的Leica Geosystems设计的专业工具和设备运行。

Customer Care Packages
Leica Geosystems客户服务软件包（CCP）确保您从投资中获得最大价值。当您从Leica Geosystems购买CCP时，您可以立即从工作中开始受益于我们的全球专业支持和服务团队网络。距离五个不同的CCP范围，您将确保获得最适合您特定要求和预算的软件包。从基本到黄金，Leica Geosystems拥有适合您业务的正确CCP。

我的世界@ Leica Geosystems
Leica Geosystems客户信息门户网站将信息触及到您的触手可及。MyWorld可以立即访问信息和知识，以帮助您和您的设备保持最新状态，以最大程度的价值和效率。MyWorld还为您的人员提供培训和支持，以帮助他们达到最佳表现和生产力。