Active Customer Care - A True Partnership

我们的承诺。你的成功。

The relationship Leica Geosystems enjoys with its customers can be defined in one word:合伙。真正的合作伙伴关系是我们对您的承诺,它在全球范围内,随时随地包括全球的积极客户服务支持和服务。

Our job as your reliable partner is to cover all the angles:

  • To provide quick and easy communication between site personnel and skilled experts
  • 为了让您和您的产品保持最新亚搏彩票手机版下载
  • To understand the issues and anticipate your needs.

主动客户服务是世界上最全面的服务和支持网络之一。它使我们能够与您,我们的客户保持亲密关系,共同努力解决问题,并为未来提供更好的产品解决方案。这是我们对您成功的承诺。

客户支持
Leica Geosystems的客户受益于全球支持组织,其中包括:

  • Telephone hotlines
  • 基于Web的支持
  • Informative seminars and web broadcasts
  • Customised training courses
  • 咨询服务

您的人员从直接访问我们的支持专业人士网络中受益;获得他们自信和有效工作所需的专家建议。

技术服务
Leica Geosystems提供了广泛的技术服务,所有这些服务都是由高素质的技术人员使用专业工具进行的。根据产品和使用情况,可以选择几种不同级别的维护。通过定期预防性维护可以大大降低服务成本和停机时间,您可以从始终处于最佳状态的设备中受益。广泛的服务产品包括认证服务,维修和产品升级。

强大而密集的服务网络
270 service centres in 79 countries are operated by Leica Geosystems or certified local distribution partners whose technicians are trained by Leica Geosystems. All service centres are regularly controlled and re-certified, and operate with the same Leica Geosystems-designed professional tools and equipment.

客户服务软件包
Leica Geosystems Customer Care Packages (CCPs) ensure you achieve maximum value from your investment. When you buy a CCP from Leica Geosystems, you immediately start to benefit from instant access to our global network of professional support and service teams while you work. With a range of five different CCPs, you will be sure to obtain the package that best suits your particular requirements and budget. From Basic to Gold, Leica Geosystems has the right CCP for your business.

myWorld@ Leica Geosystems
The Leica Geosystems customer information portal puts a world of information at your fingertips. myWorld provides instant access to information and knowledge that helps keep you and your equipment up-to-date, for maximum value and efficiency. myWorld also provides your personnel with training and support to help them achieve their best performance and productivity.

enregistrez-vous aujourd'hui!

myWorld offre à ses clients et partenaires une large gamme de services, d'informations et d'accompagnements sur la gestion de vos équipements.

myWorld offre à ses clients et partenaires une large gamme de services, d'informations et d'accompagnements sur la gestion de vos équipements.

联系Leica Geosystems

找到您的Leica Geosystems联系,以获得销售,支持和技术服务。
找到您的Leica Geosystems联系,以获得销售,支持和技术服务。