种航天e Customer Care Packages

As a reliable business partner, Leica Geosystems offers an extensive range of customer care packages specifically designed for airborne solutions customers. The packages offer access to the international airborne customer support network and themyWorld customer portal用于知识转移。我们的熟练和经验丰富的工程师和服务技术人员团队致力于帮助您完成截止日期并减少停机时间。

• 您的网站人员和我们的支持团队之间的简单快速沟通
• Well maintained and up-to-date products and software
• Staff training and support
• 我们将满足您需求的合作伙伴关系

种航天e customer care is a comprehensive global service that allows us not only to support you around the clock, but to stay close and plan innovative solutions for the future.这是我们对您成功的承诺。

客户服务软件包（CCP）
Get maximum return on investment with our range of CCPs specifically designed to meet the needs of airborne systems customers. A CCP gives you immediate access to our global network of support engineers alongside many further benefits.

技术服务
一组专家团队进行了广泛的技术服务，包括现场支持，技术支持，维修，预防性维护和校准。他们将确保您的产品在需要时和何处准备好。亚搏彩票手机版下载

• Hardware maintenance- 经验丰富的技术人员定期进行预防性维护
• 软件maintenance- 从客户门户下载软件升级，改进和新功能
• Customer support- 通过电话或在线访问支持工程师网络
• 延长保修-The first year warranty equals a Silver CCP and can be extended by buying a new CCP
• 本地利益- Each sales office enhances the CCP with local resources, delivery networks and local language

Customer portal
myWorld是Leica Geosystems的客户门户网站，您可以在其中获取知识世界。该平台提供即时产品信息，可帮助您保持设备和软件的最新信息。门户网站确保最佳性能和生产力。

• View detailed product information
• 保持最新文档的最新状态
• Perform automatic on-line software updates easily
• View the complete service history of your products
• 可以立即访问当前服务案例的状态
• Create support requests online that are promptly answered by skilled professionals

Contact your local sales representative to discuss the best CCP for your products.