迈克·詹姆斯– From digging the hole to selling the whole

当Leica Geosystems机器控制销售专家Mike James走进客户办公室讨论挖掘机,Dozers和Pilers的最新技术时,他并没有以测量和测量为背景。他没有谈论GNSS和定位的复杂性。詹姆斯不会从精心制作的音调或价值陈述中出售。

詹姆斯(James)从经验中出售 - 他出售解决方案,因为他从该领域的第一手使用中知道它们。

“I don’t think of myself really as a salesperson. When I’m talking to customers, I’m still the guy out there digging the holes, sharing my experiences,” explained James. “Lots of times, the customers think I’m a surveyor at first. When I start to tell them how I actually used the solutions, likeLeica Icon IRD3, and saw real savings, such as 32% less fuel consumption, then my credibility with them automatically increases, and I can show the whole picture of what this technology does.”


抬起机器

从很小的时候开始,詹姆斯听到了呼吁建设事业的呼吁。从他可以走路的那一刻起,他(字面上)在机械商店及其周围砍了牙。

“小时候,当我的父亲(汤米)从事开放式煤炭开采工作时,我们四处走动。他会把我带到这些地点,我对大型设备着迷。”詹姆斯回忆道。“我一直都知道我想进入土木工程。”

随着一家人定居在英格兰南威尔士的小村庄的小村庄,詹姆斯是一名年轻的少年,詹姆斯与汤米(Tommy)兼职,在他的叔叔P.J. Gallagher(来自加拿大返回的爱尔兰移民)创立的机械商店中商业。在那里,年轻的詹姆斯长大了,从事各种机器,并继续在大学学习机械工程。

Upon entering the workforce, James discovered the technology side of the heavy construction industry. Working as a manager in various machinery rental (for hire) businesses, he experienced just how much contractors and other heavy construction professionals could benefit from new innovations for the machinery he had grown up admiring.

“Working for well-known companies like Ambrose, Orford, McBurney and even in GE, I got to interact with many machine control solutions. When I saw how much it helped save resources and made sites safer, I knew this is where I wanted to be in the business,” remembered James. “Today, the heavy construction industry it at the start of its digitalisation journey and it’s a fast track. I’m seeing more customers used to traditional methods start to demand the technology that will connect their sites and help them reap the benefits of going digital across their business.”


地面上的靴子在办公室里的便鞋

詹姆斯在加入Leica Geosystems之前的最后一个位置,直接了解到这类创新对行业有多有价值。工作Hinkley Point C詹姆斯在英国的核电站首次被引入利卡奇地理系统机器控制解决方案。作为世界上最大的建筑项目之一,Leica Geosystems Solutions可以在整个站点中找到。詹姆斯专门与挖掘机,小吃,压实和钻探器的莉卡图标机控制解决方案合作。

When the company James was working for closed the area offices, he was asked to join the Leica Geosystems machine control team by Neil Williams, the heavy construction business development manager assigned to the Hinkley Point C project.

“我遇到了迈克(Mike)从事欣克利项目(Hinkley Project)的工作,他的热情和热情具有感染力。当机会让他加入我们的团队时,这是一个非常简单的决定。”威廉姆斯说。“我们拥有一支可靠的团队,我认为我们需要其他技能的唯一领域是重型工厂雇用的工作知识,这是一个主导英国市场的领域。快节奏的植物租赁世界需要某个人,一个人渴望始终满足客户需求并超越以实现事物。迈克的风格和驱动力非常适合我们的团队精神。

“He has extensive knowledge and contacts within this sector and can call upon this when required. Mike has learnt machine control and the wider survey industry quickly, and he brings a new style, dialogue and viewpoint to the team. He is keen to always learn new technology and has now gained a reputation as an industry go-to person for machine control in the region.”

脱离了他作为Leica Geosystems机器控制解决方案的直接用户的角色,并踏入该技术的倡导者是新的,但并不困难。詹姆斯(James)涵盖了英国南部地区,现在负责使用Leica GeoSystems机器控制解决方案为客户,经销商和OEM合作伙伴增加价值。

詹姆斯说:“我知道Leica Geosystems是我在Hinkley Point C网站上使用的技术的进步公司,而且我知道我想从一开始就与该行业的同事分享这些创新的一部分。”“我以对当前和潜在客户的每一次会议,都以对他们为他们所能为他们做什么的教育,如何解决他们的痛苦点进行教育。利用我在Hinkley Point C的经验,我可以更轻松地建立对他们的信任,这总是使对话更容易。”


带回家技术

当年轻的詹姆斯(James)聚集在一起争论哪个足球俱乐部更好(詹姆斯和富拉姆为汤米为汤米的利物浦)时,不可避免的商店谈话也出现了。在两次退休后,汤米不仅喜欢让人想起,而且喜欢与詹姆斯谈论今天的趋势。

“我给爸爸看了AR video from ConExpoand explained how our customers can now just plan their jobs from models on the screen, and he just can’t get his head around not having reference points or profiles,” explains James.

在他在英国工作的旅行中,詹姆斯遇到了许多认识汤米的人。他们记得沉重的设备运营商,他们对儿子印象深刻,现在正在向他们展示他的父亲多年来的工作如何使他们更加高效,富有成效和更安全,以实现最新的创新机器控制解决方案。

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