Services with continuous value
Keep your personnel productive
Leica Geosystems Customer Care Packages (CCP) ensure you achieve maximum value from your investment. Stay productive with direct telephone and online access to a network of support professionals to solve any problems that may arise. Avoid downtime and minimise repairs with preventive maintenance complete with calibration certificates, and maximise productivity with the latest software improvements and new features.
Reliable RTK correction service
HxGN SmartNet supports surveyors worldwide with centimetre accuracy for their daily activities. Being actively managed 24/7, more than 4,500 reference stations worldwide ensure continuous operation to make surveyors more productive with GNSS positioning. The days of finding a suitable secure location, and setting up a local RTK base station are a thing of the past. Now it’s easy to rely on HxGN SmartNet for efficient and accurate RTK positioning.
Transfer your data quicker than ever before
With Leica Exchange easily and securely transfer your data between the office and the field. Being completely integrated intoLeica Captivate和Leica Infinity, design data can be seamlessly sent to the field, and measurement data can be sent to the office once completed. Save time by avoiding re-work by always having the latest design files in the field, and by checking data before leaving site.
Build knowledge for success
Access Leica Geosystems’ online learning platform to upgrade your skills and maximise productivity with your equipment. Learn at your own pace when it suits you best.
Reacting rapidly to our ideas
“Leica Geosystems has shown great flexibility in reacting rapidly to our ideas on how to customise software routines and to solve new local challenges on site. This is critical to deliver the most suitable solution."
Responding promptly
“Pell Frischmann provides innovative solutions working closely with Leica Geosystems and Hexagon. They have responded promptly to any issues, including out of hours and have saved the project from the costs of any delays to trains.”
Handling issues quickly and efficiently
“The quality of Leica Geosystems solutions is great, but the support for me is the biggest benefit. Due to the Active Customer Care support, we can quickly and efficiently handle any problems we encounter on site.”
Personal approach
“我们选择从Leica Geosystems购买所有东西,这不仅是因为设备的质量最高,而且还因为它们保持了很高的服务水平。我认为他们有独特的个人方法。”
Excellent aftercare
“We always choose Leica Geosystems for our surveying jobs as we can rely on the high quality. Furthermore, the support and excellent aftercare received from their Technical Support and Technical Service teams are second to none.”
一切都起作用
“There is always somebody you can pick up the phone and speak to. The solutions offered are highly refined - from usability, compatibility, accessories and even the packaging. Everything just works.”
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客户服务是建立在用户阅读为什么活跃s’ needs, whether they have a background in surveying or are picking up a laser scanner for the first time.
客户服务是建立在用户阅读为什么活跃s’ needs, whether they have a background in surveying or are picking up a laser scanner for the first time.
Whether a machine runs over your instrument or gets caught in an on-site demolition, it can often be fixed regardless of how bad the damage looks.
Whether a machine runs over your instrument or gets caught in an on-site demolition, it can often be fixed regardless of how bad the damage looks.
Here we answer some of the questions we are most often asked about 3D laser scanning. Don’t hesitate to contact your local support team and ask our experts.
Here we answer some of the questions we are most often asked about 3D laser scanning. Don’t hesitate to contact your local support team and ask our experts.
Explore all Active Customer Care blogs.
Explore all Active Customer Care blogs.
Our expertly produced online classes will help you get up and running with many of our solutions. There are numerous online courses – available to all customers with valid Customer Care Packages (CCPs).
Our expertly produced online classes will help you get up and running with many of our solutions. There are numerous online courses – available to all customers with valid Customer Care Packages (CCPs).
Only Leica Geosystems has 200 years of experience helping surveyors. Find out how we can support you with premium quality measuring and positioning solutions and services.
Only Leica Geosystems has 200 years of experience helping surveyors. Find out how we can support you with premium quality measuring and positioning solutions and services.
Discover how embracing digitalisation with technologies and processes can support your business to create new opportunities, stay competitive and improve productivity.
Discover how embracing digitalisation with technologies and processes can support your business to create new opportunities, stay competitive and improve productivity.
Regardless of how complex your task is, a solution is available within our diverse measuring, positioning, visualising and collaborating portfolio to help you succeed and be more efficient.
Regardless of how complex your task is, a solution is available within our diverse measuring, positioning, visualising and collaborating portfolio to help you succeed and be more efficient.
Learn the skills to be more efficient and react to business opportunities. Unlock your potential to offer better, faster and more specialised services to your clients.
Learn the skills to be more efficient and react to business opportunities. Unlock your potential to offer better, faster and more specialised services to your clients.